Out of Credits

Troubleshoot and resolve issues when Interview Bolt says you're out of credits.

Common Causes

  • 1

    Subscription expired: Your subscription may have ended, and you need to renew it.

  • 2

    Payment issue: There might have been a problem with your last payment.

  • 3

    Used all credits: You may have used all your allocated credits for the current period.

  • 4

    Sync issue: Your local app might not be properly synced with our servers.

How to Fix

1
Check Your Subscription Status

Go to your Account Settings and verify that your subscription is active.

If your subscription has expired, you'll need to renew it to continue using Interview Bolt.

2
Verify Payment Method

Check if your payment method is up to date and valid.

If there was a payment issue, update your payment information in the account settings.

3
Restart the Application

Close Interview Bolt completely and restart it.

This can resolve sync issues between your local app and our servers.

4
Check Your Internet Connection

Ensure you have a stable internet connection.

Interview Bolt needs to connect to our servers to verify your subscription and credit status.

5
Contact Support

If none of the above solutions work, please contact our support team at interviewbolt@gmail.com.

Include details about your subscription and the exact error message you're seeing.

Pro Tip

If you frequently run out of credits, consider upgrading to our annual plan which provides more credits at a better value. Visit our pricing page for more information.